Mr. Geisen has extensive international experience in
Digital Business, especially due to his experience as co-founder and CEO at
Dafiti México. He graduated at WHU in Business Administration and started his
career in Investment Banking at Goldman Sachs. He has held Supervisory Board
positions in various companies like iBood, OSÖM, Optimus Digital and AMVO
(Mexican E-commerce association). He first joined CECONOMY (MediaMarkt Holding)
as Head of Portfolio Management and became CDO at MediaMarkt Iberia in 2017
with the ambition to accelerate the digital transformation, modernization of
marketing, and the omnichannel business.
Michael
joined Zalando in 2011 at the perfect time just as tracking technology, big
data analytics and data science began to break through and become an essential
part of the company’s DNA. Michael has grown and developed Zalando’s digital analytics
team and it is now the cornerstone for almost 100 teams, offering access to
high quality click-stream data, a user friendly tech stack for various
analytics cases and multi-level analytics education and enabling formats. At
the end of 2017 he joined the AI program management team accelerating Zalando’s
ambitious machine learning and AI roadmap. Together with subject matter experts
and senior management, he identifies and implements necessary improvements
across the Business Units to maximize the return on Zalando’s machine learning
investments.
As
Head of User Experience for one of the world’s largest online retailers, Jens
and his team are dedicated to improving the user experience of the group’s many
online shops and other digital applications through a wide portfolio of
qualitative and quantitative user-research methods. Moreover, he functions as
an evangelist for customer-experience topics within the Otto Group’s current
culture-change initiative “Kulturwandel 4.0.”
In the last two years, Constance has
successfully implemented game-changing projects for Otto in areas such as
conversational commerce, blockchain and customer service. Her team
in the eCommerce Competence Centre are monitoring
and evaluating new technologies on the market every day.
Marina Sverdel is a marketing and digital
executive with 15 years of experience in digital, multichannel, CRM, customer
experience and branding. She is an acknowledged change agent in transforming
business towards customer centricity and integrated, digitalized journeys. In
her current role Marina Sverdel is working at METRO, professional b2b
wholesaler, serving the needs of independent business owners of hotels,
restaurants, caterers, traders, offices and institutions, operating across 26
countries. In her global role she is shaping concepts and enabling their
deployment to deliver best in class measurable tailor-made experience for
customers.
Johan is focused on
identifying all opportunities in the customer journey from acquisition,
activation to retention to increase traffic and conversion. Tasked with transforming Intersport’s digital
journey, Johan is responsible for the digital initiatives required to achieve
the “’one buying experience” promised to their customer.
As
the digital leader for one of Switzerland’s biggest retailers, Arnaud’s main
objective is to transform the marketing department to enhance customer
experience across all digital touch points and channels. He will share his insight on the work they have
been doing automating their marketing department in order to better understand their customers and deliver a
seamless experience to them.
Peter Grebarsche is Head of Digital Strategy and CRM at L’Oréal Germany,
the leading company in the German beauty market. His passion is the digital
transformation and creation of innovative business models with sustainable
added value for customers and shareholders. Since Peter’s arrival the digital
transformation of the company’s business model and organisation has extremely
accelerated. Beauty and Digital are seen as the perfect match! Consequently,
the establishment of data-driven marketing is key to stay ahead in the digital
age.
Curious senior practitioner in sales, pricing,
and e-commerce, extensive general management experience with P&L
responsibility, broad background in consulting, large-scale corporate
functional excellence, and start-ups.
In Swarovski she is responsible for sales development via online channels, in cooperation with 3rd Party in Europe - both online Pure Players (including marketplace platforms) and Omnichannel Partners. Bożena has been working in e-commerce and marketing industry since 2010. During her professional career she was responsible for planning and implementing on-line promotional campaigns, launching e-commerce platforms, preparation and implementation of sales and marketing strategies. She has gained experience in small and medium-sized companies operating on the Polish e-commerce market as well while working for a leader of this market – Allegro.pl. Than, in Carrefour Poland she was responsible for all commercial activities in the on-line channel, including the sale of food and non-food products, as well as the development of the Marketplace concept, the Collaborative Economy project and M-commerce, as part of the integrated Carrefour.pl platform. Bożena is also a trainer who runs on-line marketing and e-commerce trainings.
Rossen has 25+ years of international experience in Digital, Business, IT, Marketing and eCommerce. His career path includes positions at the United States Information Agency, Apple, the United Nations, and Royal Dutch Shell. He has led large scale global initiatives across Asia-Pacific, Middle East, EMEA and the Americas with a multitude of brands including Lego, IKEA, Starbucks, Ecco, and illy. In his current role of Digital Director for Pandora Jewelry’s Global eCommerce division – he is responsible for the company’s global solution design, development, deployment and operations of a range of end-to-end Digital initiatives including eStores, OMS and fulfillment, Endless Aisle, and Omni-channel. He is based in the UK with his wife and a true globetrotter.
With
a proven track record from several leading retailers and FMCG companies,
Thorsten is working to improve the customer experience across all communication
and sales channels, at Intertoys, the Dutch omni-present toy retailer with 400
stores and a webstore.
Patrick
has lead customer data analytics projects for 25 years in a variety of
industries and sectors. He worked on the implementation of Nectar, the
first multi-retailer loyalty programme in the UK, and has also spent time in
the university sector, financial services and as a management consultant advising
firms on the expert use of their customer data.
Daniele
is a dynamic and innovative marketing technologist with 15+ years of experience
building marketing effectiveness through marketing and data technologies and
innovative solutions. With Benetton, he
oversees eCommerce technologies, UX, data, and performance marketing. He leads
a cross-functional team, ensuring consistent design executions across desktop,
tablet, and mobile that provide maximum customer impact.
Pelayo Pando is Director of Business Development for e-Commerce at NH
Hotel Group, one of top-30 worldwide hotel chains. Since he joined the company
in 2014, NH Hotel Group has step-changed its technology and business strategy
to ensure a continuous growth of its digital business.
With ownership of the Nordic digital strategy and strategic roadmap (covering +60 hotels in five Nordic countries), Martin’s experience in driving scalable digital transformation projects and strategies at an international level has given him a strong base to implement new digital technologies, and develop analytics, performance and data driven frameworks.
In her role as eCommerce
and account manager at Fossil, Ulrike Hackl is responsible for building the
brands’ eCommerce strategy for the Eastern European and Middle Eastern markets.
Her key responsibilities are to capitalize on online sales through 3rd
party collaborations, including Pure Players, marketplaces and Omnichannel
retailers, to maintain and continue to build the brands’ image online and to
spearhead digital projects.
Matthias is a project manager at
Interdiscount/Microspot, the number 1 retailer in home electronics in
Switzerland. He is active as an author, keynote speaker and topic expert in the
field of eCommerce and internationalisation strategies.
An
experienced CEO with a proven track record of leadership in the retail industry,
Laurent is a strong business development professional skilled in marketing,
retail, eCommerce, and international Business.
Wolfgang Röbig, born 1981, has been a member of the reBuy Management Board since 2015. As the Chief Commercial Officer (CCO), he is responsible for Sales of Consumer Electronics and Media, Strategic Grading, B2B and Marketing. Wolfgang's experience as an entrepreneur includes the founding, management, and exit of Bigmobile GmbH & Co. KG, as well as the management board of Groupon Goods for 24 EMEA countries. His knowledge of Chinese languages, which he studied at the University of Cologne and the Jiao Tong University, is today, a competitive advantage for opening up global markets in the field of buying. In his free time, he enjoys playing the piano in addition to billiards and table tennis.
André
Neubauer studied a masters programme with e-commerce and e-entrepreneurship as
the major fields of study at the Otto-Friedrich-University of Bamberg. As a
certified computer scientist and technology-specialist for e-business, he
already worked in leading positions for several companies such as
ImmobilienScout24 and the German Post. His responsibilities working as a Vice
President at the German Post included the management of the E-POST platform. At
Mister Spex as a CTO, Neubauer is in charge of the IT division.
Stefan
brings a strong academic background and experience of more than 10 years in
general management, business development, sales, marketing and strategy in eCommerce.
Leading the "Portfolio & Business Development” department of Digitec
Galaxus, he has full ownership of the strategic, financial, operational and
people components of the group.
With
over 10 years sales and online marketing experience in Germany, Austria and Switzerland,
Benno has gained experience in business development couponing, display advertisement
and social media campaigns. At the moment he is the head of business development
at Pepper.com, the world’s largest shopping community.
Prof. Dr. Christian Stummeyer is one of the leading e-commerce experts in Germany. He holds the professorship "Business Informatics and Digital Commerce" at the Technical University of Ingolstadt and advises numerous well-known large and medium-sized companies on the topics of digital strategy, e-commerce and digital transformation. He started his entrepreneurial career at The Boston Consulting Group in Düsseldorf, gained international corporate experience as senior executive at Siemens AG in Munich and, as Managing Director at UDG United Digital Group, was responsible for the entire management consulting business of the digital agency. In addition, Prof. Stummeyer is himself a successful founder in e-commerce and for over five years he was significantly shaping the growth strategy of a leading online retailer of premium designer furniture in the DACH region.
Miro has been at the
cutting edge of the digital industry for over 17 years and has founded or
scaled a number of operationally successful online companies, including
HomeAway, Zanox, Questico and Home24. A pioneer in digital product sales,
marketplace development and online marketing, with X24Factory (founded in
2015), he set out to build the Booking.com for Furniture by leveraging leading
edge A.I. data retrieval and VR/AR content to maximize user experience of a
complex customer journey.
Matthias
has created some of Germany’s most talked about campaigns of the decade. In
return he has featured in the book "The 30 best Copywriters of
Germany", and won 2 x D&AD Yellow Pencils, 2 x Eurobest Grand Prix, One
Show Gold, Clio Gold, ADC Europe Grand Prix, ADC Grand Prix, AME Platin and the
first ever Titanium and Integrated Cannes Lion for Germany.
Andreas
has gained his marketing experience all over the place, from marketing 5-Star
hotels in Mexico, to being part of startups in California over to a Management
Consultancy in Dubai. In the end he found his passion in the sport he always
loved and is now one of the managing directors at Nitro Snowboards.
Markus Maczey is a 1976 born Bavarian creative director. After more than 10 years as a designer and art director in traditional advertising agencies like “Jung von Matt” and “start”.
He started 2008 at the Serviceplan Group as an executive digital creative director. In 2016, he was named CCO of the Plan.Net Group and oversees the creative output of the national and international offices. His work has been recognized at Cannes Lions, D&AD, LIAA, Eurobest, Webby and many more.
SJ
(the Swedish national train operator) has gone from selling 50% of their
tickets digitally to 97% in less than 10 years. To continue to stay relevant to
the customer in the future, Ida is working on their digital roadmap to drive
innovation. She launched SJs voice in the Swedish Google Assistant, and is now
learning how customers are interacting with this technique based on artificial
intelligence.
At windeln.de, Julia-Caroline is responsible for the expansion of the business in China. Prior to joining the company, Julia worked for August Storck KG in Singapore and Shanghai as Brand and Business Unit Manager.
Max Laarmann (25) founded Emma Mattress in 2015. His
aim has been to revolutionize the mattress industry with transparency and
fairness and to demonstrate that a good mattress does not have to cost a
fortune. Together with his team, he developed a mattress made of high-quality
materials that optimally suits every type of sleeper. Emma offers a 100-night
trial on their mattresses and a 100% money-back guarantee. In 2018, Max was
awarded as one of the Forbes 30 under 30 in the category retail and ecommerce.
Fernanda is a passionate Brand and
Communication Executive responsible
for brand management, social media and content marketing on a global level. At
STABILO - One of the leading
manufacturers of writing instruments in Europe - she is shaping the
overall brand & product communication, while supporting the digital
transformation journey.
Jeanine
Jost is CRM Manager at Manor AG, Switzerland's leading department store chain.
She has experience in marketing, advertising, and sales with 10 years of
experience across retail, travel, and finance. Jeanine has a degree in
Marketing and Tourism.
Lisa
Scholz is Head of Customer Communication at Manor AG, Switzerland's leading
department store chain.Before
joining Manor, she was a consultant at a global agency. Lisa is
specialized in communications and CRM, with over 10 years of experience in
marketing for the retail industry. She graduated with a degree in Marketing.
As a
specialised dealer for high-priced, large-scale products like garden sheds,
saunas or carports, A-Z GartenHaus strongly focusses on expertise and customer
service. This has helped the company to profitably grow its revenues 20%+ p.a.
over the last decade. Andreas has lead the eCommerce operations that have
helped drive this growth.
Dainius is CEO at Pigu group, the largest eCommerce
market participant in the Baltic States, with three online shops in the region:
Pigu.lt in Lithuania, 220.lv in Latvia and Kaup24.ee in
Estonia.
A former chemical
engineer, Mexico-City-born Letizia earned her MBA from Columbia Business School
before going on to work in diverse strategy and finance positions in multiple
countries. Five years ago, upon encountering a Jean Prouvé sideboard—“it looked
like art made by an engineer”— she fell head-over-heels in love with design.
She went on to found Pamono where she now oversees marketing, content and
analytics.
Drawing
on great experience in digital solutions and eCommerce systems, Goran is
currently driving a project to introduce automation across different
departments, and make sure they select the right tech partners in order to make
this change real in the company. 12 years of experience in digital
solutions development. Solution Architect, Product Lead, Team Lead, Software
Engineer
Tobias
is focused on the international synergies between on and offline sales, social
media and platform economics (GAFA). At Rheinische Fachhochschule he taught eCommerce
and HR as a visiting professor, and in his free time, he is a personal trainer,
actively supporting executives as a personal trainer to maintain and expand
their physical performance meaningfully.
Stefan has 10 years of experience in the eCommerce
world, with a SEO/SEA background. Moebel has been rapidly expanding in recent
years, with a launch into the French market a main highlight. In 2018,
moebel.de undertook a big relaunch of their website to better serve the mobile
customer and the needs of the digital market.
Dr.
Pascal Volz loves eCommerce, digital marketing and big data. He is the CEO
of fischerAppelt, performance, the online marketing unit of the renowed German
creative content group. Now and in his previous role as Vice President eCommerce
at Air Berlin, he leads award-winning highly personalised campaigns based on
statistical models exploiting all available data.
Based
in Berlin, Deniz is the strategic partner lead working with Google’s largest
publisher clients in the eCommerce world. A long-time sales development and
yield management professional, prior to joining Google he spent seven years in
advertising sales at eBay.
eCommerce expert focusing on UX and tech innovations. An avid speaker and a writer sharing knowledge on eCommerce trends, mobile-first solutions (like PWA, AMP, RWD and many more) and modern approaches to eCommerce. CEO at Divante eCommerce software house, Head of UX at Vue Storefront & Storefront Cloud. For over 10 years engaged in creating unique eCommerce solutions for worldwide brands including SAP, T-Mobile, ING, Highsnobiety.
Peter Potthast is country
manager, DACH at Conversant Media. In this role, Peter is responsible for the
media business of Conversant in the German speaking countries. Before joining
Conversant, Peter held the role of founder at nonstopConsulting, an
international performance marketing agency, as well as founder and managing
director at United Digital Group (UDG). Peter Potthast has 15-years-experience
in the digital marketing and media industry.
Dietmar Giese is responsible for the expansion of the
iAdvize brand in German-speaking countries, the strategic further development
of the iAdvize offering with the "ibbü" brand expert community, which
is part of iAdvize, and the expansion of the team in the Düsseldorf branch.
Dietmar Giese can look back on more than 15 years of experience in e-commerce
and digiconomy. Prior to joining iAdvize, he was Executive Director
eTrusted/SaaS at Trusted Shops, where he was responsible for the key account
business. Prior to that, he founded the German subsidiary of the American
software company Sprinklr and set up start-ups for international investors. The
first stages of his career included management positions at Daimler and Jamba.
Jakub has more than
15 years of experience in digital, eCommerce, DXP, customer experience and
collaboration. As Senior Account Manager for e-Spirit, the digital experience
platform provider, Jakub and his team are committed to helping companies engage
customers and increase revenue from personalized, content-rich digital
experiences anytime, anywhere. Jakub is dedicated to ensuring that true
customer engagement only takes place when content and commerce are strategically
aligned across all channels.
Bogdan is leading Stefanini’s
Business Development Unit for Innovative Application Services across Europe,
consulting and supporting Stefanini customers to transform their businesses,
through cloud adoption and processes digitalization.
Al Lakhani founded IDEE GmbH
in July 2015 and is leading the company as the CEO. He has 21+ years
professional work experience with a focus on Forensic Investigations. Al
founded the global forensics practice at Alvarez & Marsal, which he then
lead for 12 years. He was involved in several projects with very high public
attention. Additionally, Al was the interim COO at Rubicon Global, which is a
unicorn in the waste management space in the US. Additional previous employers
include Ernst & Young and PricewaterhouseCoopers. Al acquired a degree in
computer science from the University of Texas in Austin, USA. Al is the
Co-Author of 3 patents for continuous authentication and identity management,
which are part of the IP of IDEE.
Calvin Hoenes works for IDEE
since 2017, he permanently joined in 2018 as Experience Engineer. He is
responsible for UX, design and communication. Previously Calvin worked for
numerous startups around the topics of innovation, business development and user
experience. Apart from design and digital identity, Calvin is an expert in
crypto currencies and blockchain. Calvin holds a bachelors degree in computer
science from LMU Munich.
I live at the intersection of business and technology -- understanding and enabling the links between business strategy and information technology. I spent the early part of my career deeply hands-on with bleeding-edge technology, and continued to product management, where I learned how to run a P&L and deal with the entire lifecycle of a product/service, giving me an understanding of markets, business drivers, and strategy. I have always been someone who is interested in doing each and everything around software based products, invent them, create them, bring them to life, watch them grow, let them go. I’ve been into product management during almost my entire career and have a deep understanding of various methodologies and techniques. Innovative - sometimes disruptive - mostly curious
Anoop
Vasisht is the Vice President of Dynamic Yield based in Germany. He was
previously the Director for International Investments at ProSiebenSat.1, one of
Germany's leading media groups focusing on Partnerships, Investments &
Business Development for Consumer, Data & Analytics sectors. He also
developed operating expertise in CRM, Data & Analytics while at Rocket
Internet as the Head of CRM based in Berlin covering e-commerce &
marketplaces assets.
Daniel Volož is a Business Development Manager DACH at RTB House. He is a digital business development professional with an entrepreneurial approach and a 9-year background in the online marketing and ad-technology industry.
Jan is CEO and
co-founder of Locarta. Locarta was founded in 2015 with the goal of making the
real world as measurable as the digital one by analysing location and other
sensor data from a large smartphone panel. Retailers use Locarta's data to gain
a better understanding of who visits their physical stores, and whether ad
campaigns have driven store traffic. Prior to Locarta, Jan worked as an
investor for tech, media and telecom hedge funds Criterion Capital and Eastwind
Global (which he helped found) in the Bay Area and New York. He holds a BA from
Yale University in Economics & Mathematics as well as East Asian Studies,
and has studied Mandarin at Qinghua University
As
product owner for e-Spirit AG's e-commerce solutions, Christoph is responsible
for the solutions that directly generate added value for retailers. Due to many
years of experience in numerous e-commerce projects, he knows how to combine
the professional requirements with the technical feasibility for the benefit of
the customer.
Sebastian
has more than 10 years of experience in the Customer Experience Management
aerea. At the end of 2018 he joined the Solution Engineering Team of e-Spirit
AG where he is focusing on the topics eCommerce and DXP. Sebastian is convinced
that personalized and relevant content is one of the central building blocks of
an eCommerce strategy. Together with his team he wants to help companies to
make their customer's shopping experiences unique across all channels.
Marcus Rolfes has been Sales Manager for
eCommerce and Marketing Software at IBM Deutschland GmbH for four years. Together
with his team, he is responsible for software distribution for this product
area in Germany, Austria and Switzerland. The focus is on the retail and
consumer goods industries. In addition to large, well-known customers from the
trading segment, he and his team are also successfully working with
medium-sized companies on the realization of digital projects based on IBM
technology. He brings a broad expertise from a variety of customer projects and
is appreciated as an expert by the customers.
Prior to that Marcus worked in various sales functions as well as in the
software service area of IBM. Marcus is married and has a son.
With over 10 years in software sales Alina Gleiss has extensive experience in SaaS and cloud technologies. In her current role as Sales Manager, EMEA Central at Zendesk - awarded as leading CRM & Customer Support solution provider by Gartner - Alina shows businesses how they can develop their customer service for a best-in-class customer experience.
IT innovations which foster positive change in society are her passion.
As a Senior Solution Consultant at Bazaarvoice, Julia has been working the largest European retailers and brands throughout their digital transformation over the past four years.
Her extensive experience in eCommerce enables her to provide Bazaarvoice clients with customer-centric recommendations on CGC (consumer-generated content) based on the digital challenges they face in their respective industries.
Julia is also an expert of the Bazaarvoice solution and a strategic advisor for her clients when it comes to integrating the solution into existing processes and enabling teams across departments and markets to leverage consumer content.
Tatjana Biallas has been working in the media
industry for over 10 years. In her role as the Country Manager DACH, Tatjana is
heading up the growth of the DACH region. Her media & sales career started
in Cologne working for the largest German broadcaster Mediengruppe RTL, where
she learned the basics of why content is king. She has degrees in business
administration and media & communication from the City University of
London.
Dalia Lasaite is the CEO and co-founder of GCTrader, the
world's leading provider of 3D content. The company provides photorealistic 3D
models for Augmented Reality and Virtual Reality e-commerce applications that
increase sales conversion while reducing product returns. CGTrader works with
more than 150 Fortune 500 companies including blue chip customers such as
Shopify, Ashley Furniture, and Wayfair.
More than 4 years
experience in process- and marketing automation for companies of all sizes to
optimize resources and increase revenue. International background in retail,
production and IT businesses.
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