Whitepaper & Media Center

Online shoppers today have more choice, more information and crucially, less time. To compete with commercial giants like Amazon, smaller online retailers are finding ways to meet customers wherever and whenever they want to shop- but flexibility is no longer enough. Now, eTailers need to find innovative new ways to personalise their offerings in real-time so they can build a loyal customer base- and they’re going to need to harness customer data to do it. In Q4 of 2018 WBR Insights, Looker Data Sciences Inc, Algolia and dotSource surveyed 100 Directors of eCommerce from across the Germany and Europe to find out more about the challenges they face and the innovative solutions they bring to the table.

Continued technological and mobile disruption, combined with constantly shifting consumer preferences, have made the modern shopper’s journey more complex than ever before. For retailers in particular, creating connected experiences across all touchpoints including digital and in-store has become quite a challenge. To understand the unique issues facing retail brands in Germany, Olapic commissioned this study from Worldwide Business Research, surveying marketing leaders operating in the region.

Customer demands are evolving quicker than many retailers can keep up. Germany, the biggest market in Europe in terms of purchasing power and internet use is at the forefront of innovation in retail.We interviewed 100 retail giants based in Germany to get the inside scoop on the latest trends affecting online commerce.

Modern consumers are demanding more from brands than ever before. Read Olapic's report on how many brands are turning to user-generated, or “earned,” content as a way to both solve the content gap and forge deeper relationships with their loyal digital followers.  Click on the left to DOWNLOAD the REPORT NOW!

“Omnichannel” is no longer simply a buzzword for retailers looking to increase conversions and loyalty.    We surveyed 100 eCommerce executives based in Europe on behalf of Worldpay, to find out how they are optimizing their over all omnichannel proposition, and how some of the biggest retailers are prioritizing their payments processes.

“Omnichannel” is no longer simply a buzzword for retailers looking to increase conversions and loyalty.    So, how are some of the biggest retailers in Europe managing their Omnichannel proposition? View out on-demand webinar to find out how successful retailers are implementing their Omnichannel strategies.

avarto Bertelsmann, providers of integrated eCommerce in Supply Chain Management, needed to gain a clearer understanding of how retailers approach global expansion of their eCommerce activities.Together we designed a survey to be distributed across four sectors [Beauty, Fashion, Luxury & FMCG].In total we surveyed over 90 companies, and the resulting whitepaper is the culmination of the research.